AlphaTechPlus WhatsApp
Features

Everything you need to sell and support on WhatsApp — in one place

Built on Meta's official WhatsApp Cloud API. Most features are also available through our REST API.

Shared inbox

Your whole team on one WhatsApp number

Assign chats automatically, leave internal notes and never reply twice to the same customer.

  • Round-robin assignment
  • Internal notes
  • Saved replies
  • 24-hour window timer
  • Teams and roles
  • Multiple numbers
Campaigns

Broadcasts that reach the right people

Send approved templates to segments, see the cost before you launch, and track every message.

  • Segments & tags
  • Cost estimate before sending
  • Scheduling
  • Opt-out handling
  • Delivered / read reports
  • Retry failed messages
Shop & checkout

A full store inside WhatsApp

Customers browse your catalog, add to cart and pay without leaving the chat. You get the order and payment in one place.

  • Product catalog
  • Cart & order capture
  • Address form in chat
  • Razorpay & Stripe
  • Payment links
  • Order status messages
WhatsApp ads

Ads that start a conversation

Run Click-to-WhatsApp ads on Facebook and Instagram, then see which ad brought every lead.

  • Leads tagged by ad
  • Welcome message per ad
  • 72-hour free reply window
  • Ad referral details in the chat
Leads CRM

Every chat becomes a lead you can follow up

New numbers and ad replies land in your pipeline automatically, with owners and stages.

  • Kanban pipeline
  • Auto-capture from chats
  • Owners & activity log
  • Push to your CRM / ERP via API
Automation & AI

Bots that know your business — with your own AI key

Automate common answers and connect your own OpenAI, Claude or Gemini key so the assistant answers from your FAQs and catalog.

  • Welcome & away messages
  • Keyword replies
  • Bring your own AI key
  • Knowledge base
  • Hand-over to a human
  • Gujarati, Hindi, English
Developer API

An API for everything

Send messages, manage contacts, leads and orders, and read your wallet from your own software. Signed webhooks tell you when anything happens.

  • REST API v1
  • Scoped API keys
  • Signed webhooks (HMAC-SHA256)
  • Idempotency keys
  • Delivery log & redelivery
Wallet & billing

Clear costs, GST invoices

Top up a prepaid wallet by UPI or card, get low-balance alerts, and a GST invoice for every payment.

  • Prepaid wallet
  • Low-balance alerts
  • GST invoices
  • Meta charges shown separately
Security

Official, secure and in your control

No WhatsApp Web hacks. Roles for every team member, two-factor login and data export.

  • Official Cloud API only
  • Roles & permissions
  • Two-factor login
  • Encrypted tokens
  • Data export

See it with your own WhatsApp number in 20 minutes.